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When will my next municipal services bill be mailed?
Municipal services bills are mailed every week to different areas of the city. If you provide us with your address, […]
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I never received my municipal services bill, can you send me another?
We are happy to email or mail a duplicate municipal services bill, and we can also let you know when your next […]
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My water usage seems too high, can you tell me why?
If your water usage seems too high, we will review your previous consumption history, and if the current meter read […]
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Can I have an extension on paying my municipal services bill?
Most of the time we can accommodate an extension of your municipal services bill when requested.
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Would the City of Redlands be interested in purchasing my mutual water company stock, well or other water rights?
Please call (909) 798-7553 for inquiries related to this matter.
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What utilities are included on my City of Redlands municipal services bill?
Your municipal services bill includes water, sewer (if you are connected), solid waste disposal (except for areas outside the city […]
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Is the property owner responsible for a tenant’s unpaid municipal services bills when the account is in the property owner’s name?
Yes.
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Is there an additional fee for returned checks?
Yes, the fee for a returned payment is $35.00, and must be paid at the time the check is redeemed.
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My neighbor has six (6) members in the family and I only have only two (2). Why is my water usage higher?
Most of the water usage is consumed by watering lawns, not in personal water use for bathing, washing dishes and […]
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Why do I have to pay a prepayment before I can turn the water on?
The Redlands Municipal Code requires a prepayment from all customers who have not established credit with the city. Established credit […]