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When will my next municipal services bill be mailed?
Municipal services bills are mailed every week to different areas of the city. If you provide us with your address, […]
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I never received my municipal services bill, can you send me another?
We are happy to email or mail a duplicate municipal services bill, and we can also let you know when your next […]
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My water usage seems too high, can you tell me why?
If your water usage seems too high, we will review your previous consumption history, and if the current meter read […]
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Can I have an extension on paying my municipal services bill?
Most of the time we can accommodate an extension of your municipal services bill when requested.
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Would the City of Redlands be interested in purchasing my mutual water company stock, well or other water rights?
Please call (909) 798-7553 for inquiries related to this matter.
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Why do I have to pay a prepayment before I can turn the water on?
The Redlands Municipal Code requires a prepayment from all customers who have not established credit with the city. Established credit […]
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What is the process to close an account?
An account may be closed by verifying pertinent information from the account and providing a forwarding address for the final […]
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What is the process to open/close an account?
The City of Redlands requires a pre-payment from all residential customers who have not established credit with the City. Established […]
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What does “Water Service Charge” mean on my municipal services bill?
This is a bi-monthly service charge that is based upon the size of your water meter. This charge is in […]
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What utilities are included on my City of Redlands municipal services bill?
Your municipal services bill includes water, sewer (if you are connected), solid waste disposal (except for areas outside the city […]