Community survey opens online to all Redlands residents
For the fifth consecutive year, the City of Redlands is inviting all residents to give us their thoughts on priorities for government and the quality of life in Redlands.
On Aug. 4, the City launched the National Community Survey™, a comprehensive quality of life survey. In 2021, the City first used the National Community Survey™ to help assess the quality of existing services and programs, evaluate the community’s highest priorities, and make more informed decisions moving forward.
In August the City invited a random sample of residents, representing a cross section of the Redlands population, to provide direct input to the local government decision-making process. Beginning this week, the survey is now open online. All adults (age 18 or older) in Redlands are encouraged to participate. The survey closes on Sept. 15.
Access the survey at one of the following links:
English version: polco.us/Redlands2025OP
En Español: polco.us/Redlands2025OPs
After responding to the survey, residents are encouraged to help spread the word by sharing the links with their neighbors and local networks within Redlands.
Developed by independent consultant Polco with input from City staff, the NCS, allows the City to compare results and benchmark residents’ opinions compared with other communities across the country, as well as with the results of three years of community surveys. The survey includes questions about quality of life, important characteristics of the community, services provided by Redlands and priorities for the future.
Residents with questions about the survey may contact Public Information Officer Carl Baker at (909) 798-7633 or by email at cbaker@cityofredlands.org or visit the survey site at https://www.cityofredlands.org/post/community-survey.
About The National Community Survey™ (The NCS™): The NCS was among the first scientific surveys developed to gather resident opinion on a range of community issues, and has been used in more than 350 jurisdictions across 46 states. The NCS is a cost-effective survey of resident opinion and an important benchmarking tool that allows for comparison among communities. Communities using The NCS have reported that the tool improved service delivery, strengthened communications with community stakeholders and helped leaders identify clear priorities for use in strategic planning and budget setting. The NCS is the only resident survey endorsed by the International City/County Management Association and the National League of Cities.
About Polco: (www.polco.us) Polco was developed to quickly deploy and analyze surveys online, providing the agility to gather critical information from community stakeholders throughout the nation. The company has created tools for governments, economic development organizations and nonprofits to measure community livability. Respondents to The NCS are asked to join the City’s Polco panel to see the survey results and continue to engage with the City on future research.
2021 National Community Survey Results
2022 National Community Survey Results
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