Contact Us

Find contact information for each department below.

San Bernardino County Information Services 211

Utility Billing Customer Service (909) 798-7516
Solid Waste Customer Service (909) 798-7529

Business License (909) 798-7557businesslicense@cityofredlands.org

Code Enforcement (909) 335-4737

DMV (800) 777-0133
Dumpster Rental (909) 798-7529
Edison (800) 655-4555
Gas Co:

Hazardous Waste Program (909) 382-5401
Registrar of Voters (909) 387-8300

Shopping Cart Pick Up (Abandoned Carts) (800) 252-4613

Spectrum (San Bernardino Store) (800) 892-4357
Spectrum (Toll Free number) (888) 892-2253

Frontier Communications Customer Service:

A.K. Smiley Public Library (909) 798-7565
aksmiley.org

Boys & Girls Club of Redlands (909) 798-4599
begreatie.org

Chamber of Commerce (909) 793-2546
redlandschamber.org

Crafton Hills Community College (909) 794-2161
craftonhills.edu

Historical Glass Museum (909) 798-0868
historicalglassmuseum.com/

Kimberly Crest House & Gardens (909) 792-2111
kimberlycrest.org

Loma Linda University & Medical Center (800) 422-4558
llu.edu 

Redlands Area Historical Society (909) 307-6060
rahs.org

Redlands Bike Classic 
redlandsclassic.com

Redlands Bowl
redlandsbowl.org

Redlands Conservancy (909) 782-6208
redlandsconservancy.org 

Redlands Unified School District (909) 307-5300
redlandsusd.net

San Bernardino County Official Web Site (888) 818-8988
sbcounty.gov 

San Bernardino County Museum (909) 798-8608
sbcounty.gov/museum/

University of Redlands (909) 793-2121
redlands.edu

YMCA (909) 798-9622
ymcaeastvalley.org

Function

Contact

For all emergencies

Dial 911

Abandoned Vehicles (public streets)

Police Department Non-Emergency Dispatch

Abandoned Vehicles (private property)

Facilities & Community Services – Code Enforcement

Agendas

  • Fence Committee
  • Historic and Scenic Preservation Commission
  • Planning Commission

Development Services – Planning

Agenda Planning for City Council Meetings

City Manager’s Office

Airport (Redlands Municipal REI)

Airport

Animal Issues

Animal Control

Ball Field Maintenance and Reservations

Recreation

Banners on Citrus and Cajon

One Stop Permit Center

Bids and RFPs

Purchasing

Building Permits/Inspections

Building & Safety

Business License

Management Services – Revenue

Business Resources and Data

Economic Development Division

Code Enforcement

Facilities & Community Services – Code Enforcement

Commissions and Boards Applications

City Manager’s Office

Cool Center

Community Senior Center

Development Standards

Development Services – Planning

Downtown Special Events

Facilities & Community Services

Election Information

City Clerk

Employment Verification

Human Resources

Enrichment Classes

Recreation

Facility Rentals

Recreation

Flood Zone Information

Building & Safety

General Plan

Development Services – Planning

Health Department

San Bernardino County – Department of Public Health

Historic & Scenic Preservation Commission

Development Services – Planning

Household Hazardous Waste Program

San Bernardino County Fire Department

Housing

Economic Development Division

Job Openings

Human Resources

Joslyn Senior Center

Facilities & Community Services – Recreation

Illegal Dumping (Public Property)

Facilities & Community Services – Street Maintenance

Illegal Dumping (Private Property)

Facilities & Community Services – Code Enforcement

Injured Animals

Police Department – Animal Control

Market Night and Saturday Morning Market

Facilities & Community Services

Never Alone Program

Community Senior Center

Nutrition Site

Community Senior Center

Official Records of the City of Redlands

City Clerk

Permits – Building Permits/Inspections
Electrical Fences Grading Foundation Mechanical Occupancy Swimming Pools Plumbing

Building & Safety

Permits – Planning Permits
Banner Permits
Conditional Use Permits
Home Occupation Permits
Historic Demolition Permit
Searchlight Permits
Sign Permits

Development Services – Planning

Plan Check

One Stop Permit Center

Potholes

Facilities & Community Services – Street Maintenance

Public Information Office

City Manager’s Office

Redlands TV

City Manager’s Office

Risk Management

Human Resources

Road Encroachment Permits

One Stop Permit Center

Sidewalks

Facilities & Community Services – Street Maintenance

Site Location Opportunities

Economic Development Division

Solid Waste Customer Service

Customer Service

Specific Plans

Development Services – Planning

Stray Animals

Police Department – Animal Control

Street Signs

Facilities & Community Services – Street Maintenance

Street Closure Permits

One Stop Permit Center

Surplus Auction and Warehousing

Purchasing

Traffic and Traffic Lights

Municipal Utilities and Engineering

Trails

Facilities & Community Services – Parks

Vector Control (Rodents, insects, etc)

San Bernardino County – Environmental Health Services

Vendor Registration Information

Purchasing

Volunteer Opportunities

Human Resources

Water Customer Service

City Clerk

Voter Information

Customer Service

Weed Abatement

Fire Department – Fire Prevention

Zoning Information

Development Services – Planning

Reach out to us

Name(Required)
  • A.K. Smiley Public Library

    Address: 125 W. Vine St. Redlands, CA 92373Phone: (909)-798-7565Fax: (909)-798-7566Website:…

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  • Airport

    Address: 1755 Sessums Drive Redlands, CA 92374Phone: (909) 798-7573Website: Redlands…

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  • Contact Animal Services

    Address: 504 Kansas St. Redlands, CA 92373Phone: (909) 798-7644Department: Animal…

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  • Building & Safety Division

    Address: 35 Cajon St Suite 15A Redlands, Ca 92373Phone: (909)-798-7536Fax: (909)-335-4779Department:…

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  • City Clerk

    Address: 35 Cajon St Suite 4 Redlands, Ca 92373
    Phone: (909)-798-7531
    Fax: (909)-798-7535
    Department: City Clerk

    Address: 35 Cajon St Suite 4 Redlands, Ca 92373Phone: (909)-798-7531Fax:…

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  • City Council

    Address: PO Box 3005 Redlands, CA 92373Phone: (909)-798-7533Fax: (909)-798-7535Department: City Council…

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  • Contact City Treasurer 

    Address: 35 Cajon Street, Redlands, CA 92373
    Phone:  909-798-7591
    Email address: pdoolittle@cityofredlands.org
    Department: City Treasurer

    Revenue Division

    35 Cajon Street, Suite 15B Redlands, CA 92373
    Phone: (909) 798-7544

    Hours:  Monday thru Friday, 8:00 am to 4:30 pm, closed alternate Fridays

    • Dog Licenses
    • Yard Sale Permits
    • Transient Occupancy Tax (TOT) Information
    • Residential Parking Permits
    • Business Licenses 

    Finance Division

    35 Cajon Street, Suite 30 Redlands, CA 92373
    Phone: (909) 335-4791

    • Financial Statements
    • Vendor Payments and Inquiries – Accounts Payable
    • Accounts Receivable
    • Payroll

    Hours:  Monday thru Friday, 8:00 am to 4:30 pm, closed alternate Fridays

     

    Address: 35 Cajon Street, Redlands, CA 92373Phone:  909-798-7591Email address: pdoolittle@cityofredlands.orgDepartment:…

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  • Senior Services

    Address: 111 W. Lugonia Ave. Redlands, CA 92374
    Phone: (909) 798-7579
    Fax: (909)-798-7535
    Department: Redlands Senior Services

    Direct Telephone Numbers:

    Senior Services Office Hours:

    Eddie & Gloria Flores Senior Center
    Monday – Friday: 8:00am – 2:00pm
    Saturday & Sunday: Closed
    Holidays: Closed

    Joslyn Senior Center
    Tuesday – Friday: 9:00am – 3:00pm
    Saturday – Monday: Closed
    Holidays: Closed

    Facilities and Community Services – Recreation Division
    111 West Lugonia Ave. Redlands, CA 92374
    Business hours are Monday through Friday 10:00AM to 2:00PM. 
    (909) 798-7572 or email us at recreationstaff@cityofredlands.org

    Address: 111 W. Lugonia Ave. Redlands, CA 92374Phone: (909) 798-7579Fax:…

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  • Contact the Development Services Department

    Brian Desatnik

    Director
    Development Services Department

    Address: 35 Cajon St Suite 20 Redlands, Ca 92373
    Department: Development Services

    Photo of Brian Desatnik


     

    Who to Call by Function

    FunctionContact
    AgendasPlanning CommissionHistoric & Scenic Preservation CommissionMinor Exception Permit Committee(909) 798-7555 ext. 2 
    Banner Permits(909) 798-7551 ext. 3
    Building Board of Appeals(909) 798-7536
    Building & Safety Division office(909) 798-7536
    Business Assistance(909) 335-4755, ext. 1
    Certificate of Occupancy(909) 798-7536
    Current Planning & Development Review(909) 798-7551 ext. 3
    Community Development Block Grant (CDBG)(909) 335-4755 ext. 3
    Demolition Permit (Planning permit)(909) 798-7551 ext. 3
    Demolition Permit (building permit)(909) 798-7536
    Development Standards(909) 798-7551 ext. 3
    East Valley Corridor Specific Plan(909) 798-7551 ext. 3
    Economic Development programs(909) 335-4755, ext. 1
    Final Building Inspections(909) 798-7536
    General Plan(909) 798-7551 ext. 3
    Historic Resource/Landmark Designation(909) 798-7551 ext. 3
    Historic & Scenic Preservation Commission(909) 798-7555 ext. 2
    Home Occupation Permit(909) 798-7551 ext. 3
    Housing Element(909) 798-7551 ext. 3
    Housing regulations &  Inclusionary Housing(909) 798-7551 ext. 3
    Inspections, BuildingElectricalFoundationMechanicalOccupancyPlumbing(909) 798-7536
    Long Range / Advance Planning(909) 798-7551 ext. 3
    Measure ‘U’ & Growth Management(909) 798-7551 ext. 3
    Nomination of Historic Structure or Property(909) 798-7551 ext. 3
    Permits from the Building & Safety DivisionElectricalFencesGradingFoundationMechanicalOccupancySwimming PoolsPlumbing(909) 798-7536
    Permits from the Planning Division
        Development Permits
        Conditional Use Permits
        Home Occupation Permits
        Special & Temporary Event Permits
        Banner Permits
        Sign Permits
    (909) 798-7551 ext. 3
    Property Ownership Information (County Assessor)(909) 387-8307
    Resale Number (State Board of Equalization)(909) 680-6400
    Seismic Safety Plans Examining(909) 798-7536
    Socio-Economic Cost/Benefit Studies(909) 798-7551 ext. 3
    Specific Plans(909) 798-7551 ext. 3
    Sustainability (909)  798-7559
    Transit Villages Specific Plan(909) 798-7551 ext. 3
    Zoning information & maps(909) 798-7551 ext. 3

    Administration

    Brian Desatnik, Development Services Director
    Tricia Munoz, Management Analyst – (909) 335-4755, ext. 3
    Katherine Coleson, Senior Administrative Assistant – (909) 798-7555 ext. 2
    Sonya Flint, Administrative Assistant II – (909) 798-7555 ext. 2
    Kaitlyn Haberlin, Sustainability Coordinator – (909) 798-7559

    Planning Division
    Phone: (909) 798-7555, ext. 2

    Brian Foote, City Planner/Planning Manager
    Sean Reilly, Principal Planner
    Kevin Beery, Senior Planner
    Jazmin Serrato, Associate Planner
    Nylsen Escajeda, Assistant Planner
    Rosemary Montoya, Assistant Planner

    Building & Safety Division
    Phone: (909) 798-7536

    John Thompson, Chief Building Official
    Mark Farrell, Senior Building Inspector
    Andy McCune, Building Inspector II
    Robert Munoz, Building Inspector II
    Liz Salguero, Senior Plans Examiner
    Travis Oldham, Plans Examiner
    Michael Rhoden, Permit Technician II
    Irene Alcarez, Permit Technician I

    Economic Development Division
    Phone: (909) 335-4755, ext. 1

    Ross Wittman, Economic Development Coordinator

    Land Use Engineering

    Don Young, One Stop Permit Center Manager
    Alan Collett, Senior Civil Engineer
    Mark Rynkiewicz, Senior Civil Engineer
    Caleb Cortez, Assistant Engineer
    Aaron Ares, NPDES Inspector II
    Tyler Staple, Counter Services Technician
    Patty Baltazar, Counter Services Technician

      Who to Call by Function Function Contact AgendasPlanning CommissionHistoric…

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  • Economic Development Division

    Address: 35 Cajon St Suite 20 Redlands, Ca 92373Phone: (909)-335-4755…

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  • Contact Facilities & Community Services

    Tabitha Crocker

    Director, Facilities and Community Services

    Address: 35 Cajon St Suite 222 (2nd Floor) Redlands, Ca 92373
    Phone: (909)-798-7655
    Email address: tcrocker@cityofredlands.org
    Department: Facilities & Community Services

    Contact the Facilities & Community Services with questions regarding the following

    For after-hours assistance, call the Police Non-emergency Dispatch at  (909) 798-7681

    Photo of FCS Director Tabitha Crocker

    Function

    Phone

    Email

    Airport – Redlands Municipal

    (909) 798-7573

    Airport@cityofredlands.org

    Animal Services

    (909) 798-7644

    AnimalServices@cityofredlands.org

    Citrus Groves

    (909) 798-7655

    zlabonte@cityofredlands.org

    Code EnforcementRental & Vacant

    PropertiesGraffiti & Blight

    (909) 335-4737

    codeenforcement@cityofredlands.org

    Cultural Arts & Art in Public Places

    Program

    (909) 798-7655

    tswope@cityofredlands.org

    Market Morning

    (909) 798-7572 

    market@cityofredlands.org

    Parks

    (909) 798-7655

    FCSadmin@cityofredlands.org

    Recreation

    (909) 798-7572

    recreationstaff@cityofredlands.org

    Senior Services

    Community Senior Center

    (909) 798-7579

    recreationstaff@cityofredlands.org

    Joslyn Senior Center

    (909) 798-7550

    recreationstaff@cityofredlands.org

    Solid Waste & Recycling Programs

    (909) 798-7529

    FCSadmin@cityofredlands.org

    Street Trees

    (909) 798-7655

    FCSadmin@cityofredlands.org

    Sustainability Initiatives

    (909) 798-7655

    FCSadmin@cityofredlands.org

    Where To Find Us

    Facilities

    Address

    Administrative Offices

    35 Cajon Street, Suite 222

    Community Center

    111 W. Lugonia Ave

    Community Senior CenterSenior Nutrition Site

    111 W Lugonia Ave

    Joslyn Senior Center

    21 Grant St

    Mailing address for the above locations:

    P.O. Box 3005 , Redlands , CA 92373

    • Homeless Solutions
      In April, 2022, the City Council created a Homeless Solutions division to address chronic homelessness in the City of Redlands. […]
    • Special Events
      A Special Event Summary Form and/or Special Event Application shall be required if any of the following apply: Note that […]

    Tabitha Crocker Director, Facilities and Community Services Address: 35 Cajon…

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  • Contact the Fire Department

    Fire Administration:

    Phone: (909) 798-7600

    • Building and Grounds
    • General Business
    • Fire Investigation
    • Operations
    • Personnel
    • Personnel Development
    • Technical and Support Services
    • Incident Reports
    • Training
    • Public Education
    • Safety Trailer
    • Apparatus Demonstrations
    • Safety Talks/Tours

    Disaster Preparedness/Emergency Services:

    Phone: (909) 798-7600

    • Business Recovery
    • Disaster Emergency Management
    • Emergency Medical Services
    • Neighbor-net
    • Paramedic Program
    • Safe Seniors

    Community Risk Reduction:

    Phone: (909) 798-7603

    • Building Inspections
    • Certificates of Occupancy
    • Development Planning
    • Engine Company Inspections
    • Fire Hazard Complaints
    • Fire Safety Permits
    • Fire Sprinkler Plans/Plan Check

    Weed Abatement:

    Phone: (909) 798-7603

    Fire Station Locations

    • Station 261 – 525 E. Citrus Avenue
    • Station 262 – 1690 Garden Street
    • Station 263 – 10 W. Pennsylvania Avenue
    • Station 264 – 1270 W. Park Avenue

    Fire Suppression:

    Phone: (909) 798-7600

    • Heavy Rescue
    • Public Assistance
    • Special Programs
    • Pool Safety
    • File of Life
    • Urban Search & Rescue

    Hazardous Waste Response Team:

    Phone: (909) 798-7600

    • Illegal dumping or discharging of hazardous waste.

    Fire Incident Reports:​

    Fire Administration: Phone: (909) 798-7600 Disaster Preparedness/Emergency Services: Phone: (909)…

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  • Hillside Memorial Park

    Address: 1540 Alessandro Rd Redlands, CA 92373Phone: (909) 798-7569Department: Hillside…

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  • Human Resources

    Address: 35 Cajon St Suite 200 Redlands, Ca 92373
    Phone: (909) 798-7514
    Fax: (909) 335-4762
    Department: Human Resources

    Robert J. Meteau Jr., DPA, SPHR

    Director 

    Human Resources & Risk Management Department

    Email: rmeteau@cityofredlands.org

    robert_meteau

    Vacant

    Human Resources Manager
    Employee Services & Recruitment Division
    Phone: (909) 798-7540
     

    Jorge Castillo

    Human Resources Manager
    Risk Management & Safety
    Phone: (909) 307-7321
    jcastillo@cityofredlands.org

    Who to Contact for the following:

    Function or ServiceContact
    Job Openings/Employment Verifications/General InquiriesTammy Brown
    Administrative Assistant
    tbrown@cityofredlands.org
    (909) 335-4950
    Staff Development/Talent Acquisition/Benefits/ Leave AdministrationVacant
    Human Resources Manager
    (909) 798-7540
    Risk Management/Workers Comp/PD Liaison/Employee RelationsJorge Castillo
    Human Resources Manager
    jcastillo@cityofredlands.org
    (909) 307-7321
    Training & Development/Employee Engagement/Internal CommunicationsMarina Walker
    Human Resources Analyst
    mwalker@cityofredlands.org
    (909) 307-7494
    Risk Management/Claims/Certificates of Insurance/Special Events InsuranceSarah Redinger
    Human Resources Analyst
    sredinger@cityofredlands.org
    (909) 335-4938
    New Hire Orientation/OnboardingAngela Vizcarra
    Human Resources Specialist
    avizcarra@cityofredlands.org
    (909) 307-1909
    Benefits/Wellness/LeavesJennifer Gutjahr
    Human Resources Specialist
    jgutjahr@cityofredlands.org
    (909) 307-7458
    RecruitmentJulie Maher
    Human Resources Specialist
    jmaher@cityofredlands.org
    (909) 307-7464
    RecruitmentSophia Diaz
    Human Resources Specialist
    sdiaz@cityofredlands.org
    (909) 335-4947
    Safety/DOT/Safety Investigations & TrainingsVacant
    HR Coordinator
    (909) 335-4944

    Address: 35 Cajon St Suite 200 Redlands, Ca 92373Phone: (909)…

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  • Joslyn Senior Center
    Joslyn Senior Center Address: 21 Grant St. Redlands, CA 92373 Phone: (909) 798-7550 Hours: Tuesday – Friday: 9:00 AM – 3:00 PM Closed Saturday – Monday Webpage: https://www.cityofredlands.org/joslyn-senior-center

    Address: 21 Grant St. Redlands, CA 92373 Phone: (909) 798-7550…

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  • Management Services / Finance Department

    Address: 35 Cajon St Suite 15B Redlands, Ca 92373
    Phone: (909) 798-7544
    Department: Management Services / Finance Department

    Danielle Garcia

    Director 

    Management Services / Finance Department

    Email: dgarcia@cityofredlands.org

    Information Services

    General Contact Info: (909) 335-4795

    GIS Services

    General Contact Info: (909)-335-4784gis@cityofredlands.org

    image of Danielle Garcia Management Services/Finance Director

    35 Cajon Street, Suite 30
    Redlands, CA 92373
    Phone: (909) 335-4791

    • Payroll
    • Financial Statements
    • Vendor Payments and Inquiries – Accounts Payable
    • Accounts Receivable

    Finance Staff

    James Garland, Assistant Finance Director
    james.garland@cityofredlands.org

    Marie Datuin, Finance Manager
    mdatuin@cityofredlands.org

    Denise Camarillo, Principal Accountant
    dcamarillo@cityofredlands.org

    Jannette Mendoza, Senior Accountant
    jmendoza@cityofredlands.org

    Justine Wickman, Senior Accountant
    jwickman@cityofredlands.org

    Miriam Ortega Valtierra, Budget Analyst
    mvaltierra@cityofredlands.org

    Misty Castellanos, Senior Accounting Technician
    mcastellanos@cityofredlands.org

    Melissa Saavedra, Accounting Technician II
    msaavedra@cityofredlands.org

    Ryan Alexander, Payroll Coordinator
    ralexander@cityofredlands.org

    Daniel Bustamante, Payroll Assistant
    dbustamante@cityofredlands.org

    Monique De La Cruz, Accounting Technician I
    mdelacruz@cityofredlands.org

    Revenue Division

    35 Cajon Street, Suite 15B
    Redlands, CA 92373
    Phone: (909) 798-7544

    Hours:  Monday thru Friday, 8:00 am to 4:30 pm, closed alternate Fridays
    • Dog Licenses
    • Yard Sale Permits
    • Transient Occupancy Tax (TOT) Information
    • Residential Parking Permits
    • Business Licenses 

    Aimee Hoover, Revenue Manager
    ahoover@cityofredlands.org

    Elizabeth Ramirez, Accountant
    eramirez@cityofredlands.org

    Daniene Khanmanivanh, Accountant
    dkhanmanivanh@cityofredlands.org

    Jessica Dodd, Senior Accounting Technician
    jdodd@cityofredlands.org

    Ashley Deem-Sepulveda, Administrative Analyst
    asepulveda@cityofredlands.org

    Maya Robbs, Senior Customer Account Specialist
    mrobbs@cityofredlands.org

    Address: 35 Cajon St Suite 15B Redlands, Ca 92373Phone: (909)…

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  • Municipal Utilities and Engineering Department

    Address: 35 Cajon St Suite 15A Redlands, Ca 92373
    Phone: (909) 798-7698
    Fax: (909) 798-7670
    Department: Municipal Utilities and Engineering Department
    Related Contacts: Utilities Customer Service

    Ray Casey

    Interim Director 

    Municipal Utilities & Engineering Department

    Direct general email inquiries to:
    mutilities@cityofredlands.org
    Call MUED Administration:
    Phone: 909-798-7698
    Fax: 909-798-7670

    Report water waste:
    endwaterwaste@cityofredlands.org
    909-798-7527 ext. 4143 or 4215

    Ray Casey, Interim Director

    Who to Contact for the following:

    Function or ServiceContact
    Bids and Requests for Bids or Proposals (Vendor Registration or Bid Opportunities) via PlanetBidsmutilities@cityofredlands.org or contact staff specified in PlanetBids
    909-798-7698
    Capital Improvement Programs and Projects909-798-7584
    Citywide Masterplans909-798-7584
    Municipal Utilities/Public Works Commission
     Traffic and Parking Commission
     Utilities Advisory Committee
     
     Sara White
    909-798-7527Johana Silva
    909-798-7584 x7Sara White
    909-798-7527
    Design & Construction Guidelines909-798-7584
    Encroachment Permits909-798-7551 x4
    Fees909-798-7551
    Land and Private Development Engineering909-798-7551 x5
    Inspections in City Right-of-Way909-798-7551 x6
    New Services909-798-7585 x4
    Pollution Prevention909-798-7597 x5
    Storm Water909-798-7597 x5
    Street Resurfacing909-798-7584 x2
    Traffic Engineering and Parking Requests909-798-7584 x7
    Transportation909-798-7584
    Water and Wastewater (Sewer) Infrastructure909-798-7584
    Water Conservation909-798-7527 x2
    Water Resources909-798-7502 ext.4657
    Water Leaks, Water Pressure and Water Quality909-798-7516

    Address: 35 Cajon St Suite 15A Redlands, Ca 92373Phone: (909)…

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  • One Stop Permit Center

    Address: 35 Cajon St Suite 15A Redlands, Ca 92373
    Phone: (909) 798-7551
    Department: One Stop Permit Center

    Building Permits
         Monday to Friday 8:00 am to 4:30 pm (closed every other Friday)
        35 Cajon St., Suite 15A
         Schedule an Inspection        (909) 798-7536 option 1
         General Inquiries                    (909) 798-7536

    Facilities & Community Services Permits
        
    Monday to Friday 7:30 am to 5:30 pm (closed every other Friday)
         35 Cajon St., Suite 222 (upstairs)
         General Inquiries                   

    Fire Department Permits
         Monday to Thursday 7:30 am to 5:30 pm
         35 Cajon St., Suite 12
         Schedule an Inspection       (909) 798-7601
         General Inquiries                   (909) 798-7601

    Planning Permits
         Monday to Friday 8:00 am to 4:30 pm (closed every other Friday)
        35 Cajon St., Suite 15A
         General Inquiries                    (909) 798-7551 option 3

    Utilities & Engineering Permits
         Monday to Friday 8:00 am to 4:30 pm (closed every other Friday)
        35 Cajon St., Suite 15A
         Schedule an Inspection        (909) 798-7597
         General Inquiries                    (909) 798-7597

    Address: 35 Cajon St Suite 15A Redlands, Ca 92373Phone: (909)…

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  • Parks

    Address: 35 Cajon St Suite 222 (upstairs) Redlands, Ca 92373Phone:…

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  • Contact the Police Department

    Public Office

    1270 W Park Ave Redlands, Ca 92373
    Mondays and Thursdays from 12:00 pm to 4:00 pm

    IF THIS IS AN EMERGENCY PLEASE DIAL 911

    ​For  inquiries regarding Code Enforcement, Market Night, or Recreation, please refer to the Facilities & Community Services contact page.

    Report a Crime

    Dial 911 for all emergencies. For non-emergencies, please call (909) 798-7681. You may also email or send a text message to 911@redlandspolice.org. Emails sent to this address are received in the Police Dispatch Center and treated as emergency calls. Please include as much information as possible, including:

    • Exact location
    • nature of the emergency
    • contact information

    You may also report many crimes using the Citizens Online Police Reporting System. Using this system allows you to submit a report immediately and print a copy of the police report.

    File a Police Report Online

    The Citizens Online Police Reporting System is used to report crimes and incidents when there is no known suspect or when the suspect is known but no prosecution is desired. It cannot be used to report crimes against persons (such as assaults or domestic violence). Online Reports can be filed for the following crimes:

    • Thefts
    • Vehicle Burglaries
    • Vandalism
    • Harassing Phone Calls
    • Garage Burglaries
    • Identity Theft
    • Late Reported Traffic Collisions
    • Non-Injury Hit and Run Traffic Collisions
    • Lost Property

    Phone Directory

    Division or Inquiry

    Number

    For emergencies

    911

    DispatchGeneral InformationReport non-

    emergenciesTraffic collisions

    (909) 798-7681 ext 1

    Chief of Police

    (909) 335-4744

    Deputy Chiefs

    (909) 335-4794
    (909) 335-4730

    Patrol Services Commander

    (909) 798-7681

    Watch Commander

    (909) 798-7660

    Community Services Commander

    (909) 798-7622

    Traffic / Parking Supervisor Special Events/ SRO

    Supervisor

    (909) 335-4757 (909) 335-4766

    Community Engagement Team

     (909) 335-4701 ext. 4194

    Community Policing Unit

    (909) 335-4753

    Special Services Bureau Commander

    (909) 335-4779

    Investigations Unit Supervisor

    (909) 798-7659

    Investigations Unit Detectives

    (909) 798-7659

    Property & Evidence Unit

     (909) 798-7684

    Crime Analysis Unit

    (909) 798-7545

    Support Services Bureau – Operations Manager

    (909) 798-7611

    Records Unit

    (909) 798-7614

    Administrative Services Commander

    (909) 798-7628

    Training/Hiring Sergeant

    (909) 335-4768

    Personnel & Training Unit

    (909) 798-7652

    Professional Standards Sergeant

    (909) 335-4756

    Press Release/Public Information OfficerCarl Baker

    (909) 798-7633 cbaker@redlandspolice.org

    Where To Find Us

    FacilitiesAddress
    PatrolPatrol Services/Police DepartmentRecords1270 W Park Avenue, Bldg. C
    Police Administration – Secured BuildingOffice of the Chief of PoliceInvestigative Services UnitCrime AnalysisProperty and Evidence  – (by appointment only)30 Cajon Street
      
    Civic Center & All Other City Facilities35 Cajon Street
    Mailing address for the Redlands Police Department:P.O. Box 1025 , Redlands , CA 92373

    Public Office 1270 W Park Ave Redlands, Ca 92373Mondays and…

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  • Purchasing

    Purchasing Manager – Dana Abramovitz
    Purchasing Clerk – Rene Nunez
    Phone: (909)-798-7525
    Fax: (909)-798-7522
    Email: purchasing@cityofredlands.org

    Purchasing Manager – Dana AbramovitzPurchasing Clerk – Rene NunezPhone: (909)-798-7525Fax:…

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  • Recreation Division

    Address: 111 W. Lugonia Ave. Redlands, CA 92374
    Phone: (909) 798-7572
    Department: Recreation

    For information regarding the programs and services we are currently offering please contact us at (909) 798-7572 or email us at recreationstaff@cityofredlands.org

    Direct Telephone Numbers:

    Senior Services Office Hours:

    Flores Senior Center: Monday-Wednesday and Friday 8:00am-2:00pm; Thursday 8:00am-7:30pm
    Joslyn Senior Center: Tuesday-Friday 9:00am-3:00pm

    Recreation Office Hours:

    Monday – Friday: 2:00pm – 7:30pm
    Saturday: 9:00am – 3:00pm

    Facilities and Community Services – Recreation Division

    111 West Lugonia Ave.
    Redlands, CA 92374

    (909) 798-7572

    Address: 111 W. Lugonia Ave. Redlands, CA 92374Phone: (909) 798-7572Department:…

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  • Solid Waste Customer Service

    Mailing Address: City of Redlands Utilities Customer Service
    P.O. Box 3005 Redlands, CA 92373-1505
    Address: 35 Cajon St Suite 15A Redlands, Ca 92373
    Phone: (909) 798-7529
    Department: Solid Waste 

    Contact the Solid Waste Customer Service  909-798-7529 for questions regarding:

    For specific disposal and recycling requirements

    Mailing Address: City of Redlands Utilities Customer ServiceP.O. Box 3005…

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  • Utilities Customer Service Contact

    Mailing Address: City of Redlands Utilities Customer Service
    P.O. Box 3005 Redlands, CA 92373-1505
    Address: 35 Cajon St Suite 15A Redlands, Ca 92373
    Department: Utilities Customer Service

    Cindy Tryon, Utilities Customer Service Supervisor – ctryon@cityofredlands.org

    Water Customer Service: (909) 798-7516

    Solid Waste Customer Service: (909) 798-7529

    Customer Service Email: mudcustomerservice@cityofredlands.org

    Cindy Tryon, Utilities Customer Service Supervisor – ctryon@cityofredlands.org 

    Contact Water Customer Service Regarding:

    • Billing and Payment
    • Water Conservation
    • Water Leaks
    • Water Pressure
    • Water Quality
    • Wastewater (Sewer)

    Contact Solid Waste Customer Service Regarding:

    • Billing and Payment
    • Commercial Pick-up (Bin Service)
    • Green Waste
    • Holiday Schedules
    • Illegal Dumping and Discharges
    • Missed Pick-ups
    • Solid Waste
    • Recycling
    • Roll-off bin Information
    • Street Sweeping
    • Trash Pick-ups

    Mailing Address: City of Redlands Utilities Customer ServiceP.O. Box 3005…

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  • Website Issues

    If you are having a website specific issue you can email webmaster@cityofredlands.org.

    If you are having a website specific issue you can…

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