Contact Us (Planning)

PLANNING AND ZONING INQUIRIES:

One  Stop  Permit  Center

Telephone: (909) 798 – 7555, press 1 for the One Stop Permit Center,
and then press option 1 to speak to Planning counter staff.

E-mail: planning@cityofredlands.org (click to send email)

Location: 35 Cajon Street, Suite 15-A, Redlands, CA (click for map)

Planning Counter Hours:
     Monday            8:00 AM to 4:30 PM
     Tuesday           8:00 AM to 4:30 PM
     Wednesday     8:00 AM to 4:30 PM
     Thursday          8:00 AM to 4:30 PM
     Friday                8:00 AM to 4:30 PM  (closed alternating Fridays)

City Calendar: To view the calendar showing Civic Center work days, click here:  2026 City Calendar

How Can We Help You?

Planning Division staff can provide information for the following items:

Businesses:

• Land uses for each zone and specific plan
• Opening or relocating a business in Redlands
• Zone Clearance Form (for a business license)
• Building or expanding a business in Redlands
• Home Occupation Permits
• Temporary Holiday Sales permits
• Special Event permits

Zoning: 

• Development standards (yards, setbacks, building height, landscape, etc.)
• Transit Villages Specific Plan
• East Valley Corridor Specific Plan
• Other Specific Plans
• Airport Land Use Compatibility Plan
• Housing developments, inclusionary housing, and density bonus 
• Sign regulations
• Parking requirements
• Nonconforming provisions
• Zoning letters and rebuild letters
• Alcoholic beverage regulations and permits

Planning entitlements:

• Development permits
• Conditional Use Permits
• Subdivisions (Parcel Maps and Tract Maps)
• Planned Residential Developments 
• Lot Line Adjustments
• Inclusionary Housing Plans
• Density Bonus Agreements
• Pre-Annexation Agreements
• New specific plans or amendments

Development projects (Current Planning): 

• Current projects and development activity 
• Development application forms
• Application fee information
• California Environmental Quality Act
• Environmental review and documents

Plans (Long-Range Planning): 

• 2035 General Plan
• Housing Element
• Climate Action Plan
• Redlands Airport Land Use Compatibility Plan
• Annexation

Historic Preservation:

• Historic preservation program
• Designating a Historic Property or Landmark
• Historic Districts in Redlands
• Mills Act Contract

The City does not maintain or provide property ownership information. For property owner data, please contact the San Bernardino County Assessor-Recorder-Clerk’s Office (click here).